We sincerely appreciate your patronage and we’ll make every effort to assure your satisfaction. The information on this page should answer most of your questions about shipping, sales tax, gift wrapping, returns, etc. If you don't find what you need here, please email, call or write to us: Flying Cats and Cars! (Meow & Company) 14 Water St Guilford CT 06437 866-458-9977 (toll-free) meow@flyingcatsandcars.com Special Offers We are currently offering a flat rate of $6.95 for Domestic Ground Shipping on all orders, and Free Domestic Ground Shipping on all orders of $69 or more. Faster service is also available; please refer to the Shipping Chart below.Payment Methods We accept VISA, MasterCard, Discover, American Express & PayPal. Sorry, we do not accept personal checks.Phone OrdersYou may order by phone, toll-free at (866) 458-9977. Our normal phone hours are 9a–4:30p EST, M–F. Our Guarantee We want you to be happy with the purchases you make from our site, and we'll do whatever we can to ensure your satisfaction. If you need help placing an order or have questions about our products or services, we encourage you to get in touch with us. In the event that you are not fully satisfied with any items in your order, please contact us at 866-458-9977 or meow@flyingcatsandcars.com. We will be happy to arrange for an exchange or a return, and a refund or credit for the items.Gift WrappingWe can Gift Wrap your order with our quality paper & fabric ribbon, and include personalized Gift Tags, for $4.95 per item. Click here to see what our current Gift Wrapping looks like. Please contact us if you have any questions about Gift Wrapping. Sales Tax Sales tax is charged on orders shipped to Connecticut addresses only.Orders to Canada We can usually ship most items to Canada, for an additional USD$14.95 per order. Please email or call us if you have questions about shipping to Canada.U.S. Shipping & Delivery We do our best to ship your order quickly. Most items will ship within 24 hours of placing your order. (Some items will take longer to ship; please refer to the shipping time estimate on the item's description page.) Ground shipping is via USPS Parcel Post, Media Mail, FedEx Ground or FedEx Home Delivery; Priority shipping is via FedEx Express Saver or USPS Priority Mail Service; Express (1-2 business day) orders will ship via USPS Express Mail or FedEx Express Standard, depending on destination and estimated ship time. We try to choose the method that will get your order shipped as quickly as possible from our Connecticut location. Ground shipping can take 3-7 business days to most areas in the U.S. (48 States). Express shipping is normally 1-2 business days to most U.S. destinations, but, please note: orders received after 12:00 noon (Eastern Time) cannot be guaranteed for overnight delivery. Express shipping orders received after 12:00 noon (Eastern Time) normally go out the following business day, and will arrive on the 2nd business day. Express shipping service to some Zip codes is 2 business days, which means it may take 3 days to arrive. (Please call or email us if you have any questions about a critical delivery! We will do our best to accommodate any special requests you may have.) Items ordered together are not necessarily shipped together. You will be notified if any item cannot be shipped within 30 days. We do not charge your credit card account for items until they are ready for shipping. These are our shipping & handling charges for orders going to the same address:
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